
This program has been specially designed for assistant managers, executives, supervisors line leaders, administrators, officer & clerical staffs in their day-to-day operations, as to help them to change their mindset and improve their work performance with the right attitude and work habits.
Brochure
— Course Fee: RM 6,480.00 (Inclusive of 8% Service Tax) —
Module 1 : Start with a Positive Note
• Dismissing “inherited bad values” MINDSET
• Empower self to Attain Desired Goals
• Replacing Negative thought with Positive Thoughts
• The importance of ‘Think Out of The Box’
• Making positive attitude a ‘habit’
• The magic word of ATTITUDE
Module 2 : Developing Right Attitude For Better Future
• Positive thinking in the organization and your future
• Build self awareness and “REPROGRAMMED” your mind for greater success.
• Discipline is a key of success
• Organization expectation from you and (vice versa)
Module 3 : Understand The Four Styles and Expectation Gap With Your Boss
• Identify the FOUR change-adaptability styles / personalities
Visionary – Nurturer – Implementer – Analyzer
• Establish the ‘5S-1M HUMAN’ Structure in you to cope in organization
• Accumulation of Skills, Application of Effective Skills
• Together Has Power, Never Run Alone.
• Overcoming assumptions.
Module 4 : Commitment and “Sense of Belonging” Towards The Organization
• Ways of dealing with perceptions.
• Change perception, to change one self and situation.
• Nurturing trust towards employer and management.
• Understand organization objectives from employer’s perspective.
• Instill your responsibility and accountability.
• Set goals and achieve win-win success.
• Walk the Extra Mile.
Module 5 : Professional Image and Approaches to Effective Communication
• Work Ethics / Corporate Image
• Personal grooming and office etiquette
• A Five Dimension of EQ – New key to success
• Self-disclosure – The Johari Window
• 2 ways communication
Module 6 : Act F.A.S.T to Anticipate and Adapt to The Situation
• Focus on your ‘compass’
• Ask to clarify – evaluate of your ‘clock’ – 1H5W
• Seek to understand – right the ‘wrongs’
• Take the most appropriate action – overcome procrastination
• Correction and Preventive approach
Module 7 : Operational Planning and Organizing
• Practice Prioritization Effectively – Importance vs. Urgency Matrix
• Establish Focus Tactically– Determine the highest priority
• The 80/20 Pareto Principle
• Utilise Manpower and Strength Efficiently
• Formula to improving yourself – P.D.C.A.
Module 8 : Overcoming Procrastination
• Reasons for procrastination and how to overcome it.
• Five (5) techniques to avoid procrastination
• Beat the Common CHANGE BLOCKERS – The ‘F.E.A.R’
Module 9 : Make Change Happens In You NOW!
• MOVIE – “Who Moved My Cheese”
• Determine your CORE VALUE and begin the journey
• Clarify the CHANGE to be Done
• FOCUS on the Highly Important Element to Change
• Take the FIRST Step with the END Result in Mind