Emotional Intelligence @ The Workplace (In-House Training)

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About Course

Very often, programs on Emotional Intelligence (EI) tend to put more focus on the results of the outward manifestations when interacting with others. Even though this is an important aspect of EI, it is certainly not the whole picture. Carried to the extremes, we could very well end up with programs heavily laden with techniques and quick fixes for achieving interpersonal excellence or so-called “Emotional Intelligence”.

Ideally EI should start from the inside and slowly emanate outwards. When the inside is tranquil, the outside is stable, peaceful and even beautiful. Conversely when there’s turmoil on the inside, the view on the outside is rarely picturesque.

This program will explore and even challenge some generally accepted views and assumptions about EI and attempt to create new and finer distinctions about the subject matter that are practical as well as readily applicable.

 

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— Course Fee: RM 6,480.00 (Inclusive of 8% Service Tax) —

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What Will You Learn?

  • Recognize and identify their emotions accurately
  • Use and regulate their emotions
  • Articulate the link between emotions and performance
  • Manage their relationships with others starting with themselves
  • Enhance their self esteem
  • Apply techniques towards emotional self-control and discipline
  • Interpret the “actual messages” of common negative emotions
  • Practice the concept of forgiveness

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