This training will help organizations Internal Auditors to further understand the latest ISO 9001:2015 series transition and changes and the expected understanding, cooperation and support from the employees in following and sustaining the transition to the new Quality Management System in meeting today’s competitivecustomer’s demands.
The trainer backed with 20 years of working experience in manufacturing and services industries has ample knowledge about the ISO 9001 series of standards & requirements since its inception in 1986 and was instrumental in obtaining the prestigious ISO 9001 certification for his former companies.
Thus, he is able to assist and provide relevant auditing experience from the initial preparation stage right up to the final closing of those non-compliances found.
This training is suitable for new and experienced Internal Auditors (IA) or soon to be IA.
Brochure
— Course Fee: RM 6,480.00 (Inclusive of 8% Service Tax) —
DAY 1
The New Series Requirements
Morning 9am – 10.30am
Module 1 – Introduction to ISO 9001:2015 QMS
Auditing.
• A brief introduction of the new ISO 9001:2015
ten clauses
• What are the new changes impact?
• Integrating PDCA in QMS
• Risks based thinking, opportunity, process and
issues associated in the audit,
• Audit Documentation requirements and the
updating procedures
• Types of Audit – First party, Second party &
Third party requirements.
• Scope of ISO 9001:2015 Internal Auditor’s
requirements
o Roles, functions & responsibilities,
o Qualifications or Experience,
o Audit techniques and skills.
Morning 10.45am – 1.00pm
Module 2 – Guidelines to Prepare the Audit Procedure
• Why need Audit?
• Guidance to form an effective audit team.
• Who is qualified to be Internal Auditor?
• Guidance to prepare the audit schedule
• Considerations and preparation procedure
prior to the audit,
• Planning for managing Changes
• Types of audit questions to ask the Auditees
• Workshop activities
Afternoon 2.00pm – 5.00pm
Module 3 – Pre- audit requirements
• How to get information to prepare a checklist?
• Auditing tips for the Internal Auditor
• Audit planning and preparation
• Audit implementation
• Opening meeting requirements
o Who shall be present?
o What shall be briefed before audit
commences?
o What materials must be prepared?
DAY 2
The New Series Requirements
Morning 9am – 12.30pm
Module 4 – Practical Live Auditing session on to ISO
9001:2015 QMS
• How to prepare the Audit Schedule?
• Who to audit which departments?
• How long should the audit last?
• Type of questions to ask during the audit.
• How to look for Non-conformances?
• Conduct the live Audit at the workplace
Afternoon 12.30pm – 5.00 pm
Module 5 – Findings, reporting and closing the audit.
Findings and Report Summary
• List down areas of non-conformance and implement effective
• action plan
• Issuing Non-compliance audit report (NCR)
• Compiling Audit Findings
• Writing summary report
• Check for elements in the NCR follow up status
• Corrective Action Initiation and Closure
Closing Meeting
• Conclusion on NCR findings – Briefing to HODs
• Closing audit meeting requirements.
• Non-conformances follow up procedure by Int.
Auditors
• Learn how to deal with External Auditor