
Brochure
— Course Fee: RM12,960.00 (Inclusive of 8% Service Tax) —
Module 1
Goal Setting and Growth with The Company
• Achieving Personal and Career Goals
• Dismissing “Inherited Bad Values” MINDSET
Module 1
• Empower self to Attain Desired Goals
• Making positive attitude a ‘HABIT’
• Developing Right Attitude For Better Future
• Walk the Extra Mile
• My company Win, I Win
Module 2
Defeat the ‘F.E.A.R’ In You as a New Leader for Your Better Future
• Are you in FEAR to lead?
• The MYTHS in leadership, which create the fear in you.
• Overpower the fear in YOU and leading change
• Unleash inner potential towards positive CHANGE in turbulent times
• Positive thinking in the organization and your future
• Build self awareness and “REPROGRAMMED” your mind for greater success.
• Commitment, Discipline and “Ownership” for Brighter Future
Module 3
Understanding Self and Am I Effective in My Role
• Personality test (Who Am I)
• Know your strengths and area for improvement
• What is the job of a supervisor?
• Understanding the roles and responsibilities of a supervisor
• Sole contributor Vs Team Lead – any difference?
• Do I have the right attributes to be a supervisor?
• Identifying The Skills Gap
Module 4
Leadership Styles and Leadership by Subordinate and Situation
• What is Leadership
• Know your own leadership style
• Task and People oriented in each styles
(Authoritarian, Team Leader, Country Club, Impoverished, Bureaucratic)
• Applying Situational Leadership
• Relate Situational Leadership with company culture (X and Y management)
• Flexing your leadership style to suit others and the situation
• Leadership during crisis
• Leader / Supervisory competency/balancing skills
Technical – Administrative – Human Relation
Module 5
The Power of EQ and Managing Difficult Subordinate by Different Personalities
• Tapping the Human Mind
• A dimension of EQ – New key to success
• Different between Influencing and Directing
• Boss Vs Leader
• Identify the FOUR adaptability styles / personalities in influencing/developing
• Handling Subordinate by Different Personalities
• The “Burger & Bridge” Techniques in Changing Behavior
• Handling Gen X and Y, , New and Senior workers
Module 6
The Secrets To Be An Excellent Leader and Motivation Your Team for Results
• Understand and analyze subordinate’s expectation
• Peer’s view points
• Exceed boss’s expectation
• Why leaders fail
• Eleven (11) principles in human relationship
• Establishing group consensus
• Team cooperation and The Power of Motivation others
• Ways to motivate your subordinate for results
Module 7
Lead and Approaches to Effective Communication
• Developing Effective Active Listening Skills
• Components of Vocal Expression
• Non-Verbal / Body language Cue Interpretation
• Self-disclosure – The Johari Window
• The empathy listening process and speaking skills
• 2 ways communication
• Enhancing empathy
• Overcoming assumptions
Module 8
Focus The Highest Priorities and Essential Problem Solving Technique
• Understand the principles of SMART Goal setting.
• The 80/20 Rule in anything and everything you do.
• Techniques to improve creativity in problem solving
• S.C.R.A.M.P.E.R Technique
Module 9
Overcome ROADBLOCKS and Make Change Happens In You NOW!
• Determine your CORE VALUE and begin the journey
• Clarify the CHANGE to be Done
• FOCUS on the Highly Important Element to Change
• Take the FIRST Step with the END Result in Mind
• Be an excellent future leader and DARE to make a difference