Supervisory Leadership Competency And Leading Change at Workplace (In-House Training) (2 days)

Brochure

— Course Fee: RM 12,960.00 (Inclusive of 8% Service Tax) —

• Understand why CHANGE is crucial towards continuous improvement.
• Take Action and Apply Changes to yourself and subordinates.
• Understand their roles and responsibilities as leaders/managers.
• To ENHANCE and update their knowledge and skills of leaders/managers.
• To know the necessary steps for being an excellent in LEADERSHP.
• Avoid common pitfalls and problems during managing.
• Practice effective leadership skills to build and develop successful teams.
• Manage subordinates behavior and be able to motivate them.
• Practice good interpersonal skills in managing and working with others.
• Integrate and apply the “critical skills” in managing people.
• To get excellent RESULTS for organization

Module 1

Understanding Self and Am I Effective in My Role
• Personality test (Who Am I)
• Know your strengths and area for improvement
• What is the job of a supervisor?
• Understanding the roles and responsibilities of a supervisor
• Sole contributor Vs Team Lead – any difference?
• Do I have the right attributes to be a supervisor?
• Identifying The Skills Gap

Module 2

Defeat the ‘F.E.A.R’ and Adaptability in Leading CHANGE for Your Better Future
• Are you in FEAR to lead?
• Why we need to change?
• Understand and Overcome the FEAR in you towards CHANGE
• Build self-awareness and “REPROGRAMMED” your mind for greater success.
• Commitment, Discipline and “Ownership” for Brighter Future
• Unleash inner potential towards positive CHANGE in turbulent times

Module 3

Leadership Styles and Leadership by Subordinates and Situation
• What is Leadership.
• Know your own leadership style.
• Task and People oriented in each style.
(Authoritarian, Team Leader, Country Club, Impoverished, Bureaucratic)
• Applying Situational Leadership
• Relate Situational Leadership with company culture (X and Y management)
• Flexing your leadership style to suit others and the situation.
• Leadership during crisis
• Leader / Supervisory competency balancing skills
 Technical – Administrative – Human Relation

Module 4

The Power of EQ and Managing Difficult Subordinate by Different Personalities
• Tapping the Human Mind
• A dimension of EQ – New key to success
• Different between Influencing and Directing
• Boss Vs Leader
• Identify the FOUR adaptability styles / personalities in influencing/developing
• Handling Subordinate by Different Personalities
• The “Burger & Bridge” Techniques in Changing Behavior
• Handling Gen X and Y

Module 5

The Secrets To Be An Excellent Leader and Motivation Your Team for Results
• Understand and analyze subordinate’s expectation
• Peer’s view points
• Exceed boss’s expectation
• Why leaders fail
• Eleven (11) principles in human relationship
• Establishing group consensus
• Team cooperation and The Power of Motivation others
• Ways to motivate your subordinate for results

Module 6

Approaches to Effective Communication with Subordinates and Others
• Horizontal, vertical and cross communication
• Verbal / Para-Verbal / Body Language Cue Interpretation
• The empathy listening process and speaking skills
• 2 ways communication
• Handling Gen X and Gen Y, New and Pioneer workers.

Module 7

Focus The Highest Priorities and Essential Problem Solving Technique
• Understand the principles of SMART Goal setting.
• Time Management Matrix and focus on highest priorities, not activities
• The 80/20 Rule in anything and everything you do.
• S.C.R.A.M.P.E.R Technique in problem solving

Module 8

The Art of Empowerment Strategies
• The advantages of work delegation
• Twelve (12) steps in work delegation
• Identify who and what to delegate
• Develop and implementation of empowerment

Supervisory Leadership Competency And Leading Change at Workplace (In-House Training) (2 days)

Brochure

What Will You Learn?